Loading

Campaign Influence related list does not appear on Opportunities page

Publiceringsdatum: Feb 24, 2026
Beskrivning
To view the Campaign Influence related list, the following permissions are required: 
 
  • “Read” on Campaigns AND
  • “Read” on Opportunities

The Campaign Influence related list also needs to be added to the Opportunity page layout as it is not part of the layout by default. 

The User has these permissions and the related list has been added to the page layout but the User still cannot see this related list.
Lösning

You need to ensure that the related list is first added to the page layout. The page layout set by the administrator should either override the User's personal setting or the User's personal setting must contain the related list.

Steps to check the Personal Settings of User to see if the Related list is added:

1. Click the avatar icon and click Settings menu.
2. On the left side, click “Display and Layout
3. Open “Customize My Pages
4. On the dropdown, select “Opportunities
5. From the Available List, select “Campaign Influence” and add it to the Selected list
6. Click Save.

Note:
        The profile of the User also needs to have "Read" on Contacts to display the Campaign Influence related list.


See also
Page Layouts

Knowledge-artikelnummer

000384806

 
Laddar
Salesforce Help | Article