Assign CRM Analytics Growth or Plus licenses to use Sales and Service Analytics Apps

Permission sets for the Sales Analytics and Service Analytics apps have been removed from Salesforce setup for CRM Analytics Growth (Platform) and CRM Analytics Plus customers. If admins and users in your org need access to the apps, assign them CRM Analytics Platform or Plus permission sets.

Note: If you have purchased either CRM Analytics Growth and CRM Analytics Plus licenses, you no longer need separate Sales Analytics App and Service Analytics App licenses to access these apps.

This change applies to CRM Analytics Growth and Plus customers in Lightning Experience and Salesforce Classic.