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Add a Link to a Text in a Salesforce Email Signature

Data pubblicazione: Mar 1, 2025
Descrizione

Scenario:

You want a link in your email signature that does not begin with the general 'http://' or 'www.'. Instead, you want the link to appear as highlighted words to be clicked and direct you to a specific URL/website.

Risoluzione


Note: HTML code falls outside the scope of Salesforce Support's offerings and this information is provided as a courtesy. For more in-depth coverage of HTML, please review 'HTML5 Tutorial' on w3school site.


To add descriptive hyperlink text 


1. Go to:

Salesforce Classic: Click your name | My Settings | Email | My Email Settings
Lightning Experience: Click your picture | Settings | Email | My Email Settings

 

2. Enter the path to the website in the Signature box enclosed in HTML tags as follows:


<a href="enter website address here">Enter words that display for link here</a>
For example: <a href="http://login.salesforce.com">Link to Salesforce Login</a>


Note: Aside from linking the website, you can also link your email address. Please refer below for the HTML tags:


<a href="mailto:enter email address here">email address</a>
For example: <a href="mailto:sample@mail.com">sample@mail.com</a>


3. Click Save.


Note: If the link does not show, type the coding into the box rather than copying/pasting as sometimes extra characters can get attached with the cut and paste process.


When sending an email from Salesforce Classic, you must make sure the emails are in HTML format. On the web page to write an email (after the button 'Send an email'), locate the section 'Email Format'. It's at the top of the page, on the right near the 'To' field.

 

  • If it says "HTML", you are ok.
  • If it says "Text-Only", you must click Switch to HTML.

 

If you send a text-only email with the modified signature, the logo will not appear and the signature will include as <a href="enter website address here"> Enter words that display for link here</a> instead of a link.


Numero articolo Knowledge

000384989

 
Caricamento
Salesforce Help | Article