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Salesforce Reports: Resolving the 'Invalid Report' Error Caused by Field Level Security or Filter Limit on Reports

Data pubblicazione: Jun 10, 2026
Descrizione

In Salesforce, a report user may receive the following error when running a report that uses filter logic:

"Invalid Report. You cannot run this report because its formulas or filters are invalid or it references fields that are inaccessible to you. Please contact your administrator to update the report."

This error typically occurs after filter logic (such as (1 AND (2 OR 3) AND 4)) is added to a report. An end user or portal user may be able to run the same report successfully without filter logic, but receives this error once logic is applied.
Example Scenario: An Experience Cloud portal user can run a custom report normally. After an admin adds filter logic referencing a field the portal user cannot see, the report fails with the "Invalid Report" error.

Risoluzione

Root Cause 1: Field Level Security Restriction

This error occurs when one or more fields used in the report filter criteria are not visible to the running user due to Field Level Security (FLS) settings.
Without filter logic, hidden filter fields are silently removed from the report when run by a restricted user. However, when filter logic is present, the report attempts to evaluate a specific number of filters as defined in the logic expression. If the running user lacks visibility to one of those fields, the report shows fewer filters than the logic requires. This mismatch causes the "Invalid Report" error.
How to Troubleshoot:

  1. Review the Field Accessibility for all fields used in the report's filter criteria.
  2. Go through each filter field and identify which field is not visible to the affected user's Profile.
  3. Either grant field visibility to the user's profile, or remove the inaccessible field from the report's filter criteria.

Root Cause 2: Partner or Customer Portal Filter Limit

This error may also occur for users on Partner Community or Customer Portal licenses if the report exceeds 10 filter criteria. These portal licenses only support reports with a maximum of 10 filters, even though the Report Builder allows up to 20 filters for internal users.

Root Cause 3: Platform License Missing 'Create and Customize Reports' Permission

For Platform license users, this error can occur when the user's profile lacks the "Create and Customize Reports" permission. Without this permission, reports with more than 10 filter criteria cannot be run.

Numero articolo Knowledge

000385003

 
Caricamento
Salesforce Help | Article