Change the 'running user' of a weekly Data Export

To resolve this issue, delete the existing Data Export job and schedule a new export with a new running user:

 

Permissions required:

• Modify All Data
• Weekly Data Export  

Replace the running user for Data Export

In Salesforce Classic

1. Click Setup.
2. Enter Scheduled Jobs  in Quick Find.
3. Click Scheduled Jobs.
4. Click Del next to Data Export in the Job Name column
5. Schedule a new export using Export Backup Data from Salesforce as a guide. 

1. Click the gear icon.
2. Click Setup.
3. Enter Scheduled Jobs  in Quick Find.
4. Click Scheduled Jobs.
5. Click Del next to Data Export in the Job Name column.
6. Schedule a new export using Export Backup Data from Salesforce as a guide.

Notes:

• You will not see the new running user's name displayed until the new scheduled export enters the queue and the new request is processed. 
• Users with the 'Weekly Export' permission can view all exported data and all custom objects and fields in the Export Service page. This permission is granted by default only to the system administrator profile because it enables wide visibility.
• If the organization has more than one user with the same email address that meets the above criteria, the failure email will only be sent to that address once.

See also 
Data Export FAQ 
Change the email address of your scheduled Data Export
Change date or delete a scheduled data export