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Salesforce Error 'User's page layout and language used by Executive Opportunity Alerts' When Trying to Deactivate a User

게시 일자: Jan 30, 2025
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When trying to deactivate a user, the error message below is displayed:

'User's page layout and language used by Executive Opportunity Alerts'

This user's page layout and language settings are applied to all Executive Opportunity Alerts. This user must be an active user with the 'View All Data' permission. Before changing the user settings or profile, select a different user for Executive Opportunity Alerts.

솔루션

This particular error message is displayed because the user you are trying to deactivate is setup in the Big Deal Alerts for an Organization.  Before deactivating the User, the Administrator must replace this user in the Big Deal Alert settings.  

In Salesforce Classic:
1. Go to Setup | App Setup | Customize | Opportunities | Big Deal Alert
2. Click Edit.
3. Replace the user in the "User" lookup field under Sender section.


In Lightning Experience:
1. Go to Setup.
2. On the Quick Find Box, search "Big Deal Alert".
3. Replace the user in the "User" lookup field under Sender section.

Once the steps above are done, the User should be able to be deactivated.

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