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Restrict Event Email Invites to Salesforce Users Only (Classic Only)

Fecha de publicación: Apr 22, 2026
Descripción

Organizations often need to restrict event invitation emails to internal users only to prevent external contacts and leads from receiving calendar invites. This is useful when events are used for internal planning or when external participants are managed through other systems.

 

If you need to restrict invitations on Event records so that only Salesforce Users receive them — and not Contacts or Leads — this article explains what steps are needed to make that happen.

Solución

To restrict event email invites to Salesforce Users only, a System Administrator will need to submit an activation request to have the feature 'Only Email Users On Events' enabled by Salesforce Support.

 

What this activation does:

 

  • Ensures that event invites and event updates are sent only to internal Salesforce Users — external Contacts and Leads associated with the event will not be emailed.

  • This feature is available for all editions.

  • Once enabled, only the organization's Users will receive event email notifications.

  • This feature is set at the organization-wide level by Salesforce Support and is not available through the Setup menu.

 

Requesting Activation

To submit an activation request, have a System Administrator create a Support Case with the Feature Activations & Limits Team.

 

Feature Notes

 

  • Enabling this feature will not remove the 'Save and Send Update' button, but all update notifications will be restricted to internal users only.
  • This feature can be disabled if necessary.
  • This feature is only applicable in the Salesforce Classic interface. Salesforce does not send email invitations to users or contacts added as attendees for events created in Lightning Experience (LEX).

 

Número del artículo de conocimiento

000385023

 
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Salesforce Help | Article