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Mass Email Best Practices

Date de publication: Feb 20, 2023
Description
Notes:
  • Please refer to our Mass Email Limitations for more information on our Daily Mass Email Limits.
  • Salesforce recommends using this native method of Mass Email for basic bulk emailing.  
  • For advanced features such as enhanced tracking and opt-out compliance, solutions can be found using some of the sophisticated mailing features that our partners have developed. 
  • These advanced solutions can be found on our AppExchange.
Résolution

 

Mass Mailing Tips

 
  • We don't support or recommend other methods of bulk emailing from Salesforce.
  • Comply with all Internet protocols as mail abuse can lead to suspension of mail functionality.  
  • Send single emails which is unlimited in Salesforce.
  • Follow proper email etiquette and rules.


One area to highlight where internet standards can be easily violated is when purchasing mailing lists. Often, recipients on these lists do not want to receive Unsolicited Commercial Email (UCE) and the lists can even contain Spam trap email addresses. Salesforce monitors mailing practices to ensure we can obtain the highest deliverability of mail for our customers.


See Also:
Send Mass Email in Salesforce Classic
Change default 'From' email address when you send a single email or mass email
Considerations for Sending Mass Email in Salesforce Classic

Numéro d’article de la base de connaissances

000385113

 
Chargement
Salesforce Help | Article