Change Email Address in Salesforce After Email Verification Link Has Expired

Changing your email address in Salesforce requires verification of the new one

When you want to change your email address in Salesforce , you are required to verify your new email address.  The instructions below are to be performed by a Salesforce Administrator in your organization.

To change the email address of a user:

• Lightning: Setup | Users | Users | Click Edit beside user's full name
• Classic: Setup | Manage Users | Users | Click Edit beside user's full name

Once the email is changed from the user's detail page, they will receive the email verification link. When the user confirms the change, the email will automatically be updated on the user's detail page. If the user is not able to access the link before it expires, then the email address will not be changed. This original email verification is no longer valid. You will need to login to Salesforce and change the user's email address again.

Once this change is made a second time, a new verification email will be sent to the new email address. The user will then have 72 hours to access this new verification email. If this email expires, you will have to repeat the process until the user is able to access the email before it expires.