Data privacy and security with Salesforce

Your data is secure with salesforce.com.  Your data will be completely inaccessible to your competitors.

Salesforce.com utilizes some of the most advanced technology for Internet security available today. When you access our site using a supported web browser, Secure Socket Layer (SSL) technology protects your information using both server authentication and data encryption. When you log in, you will see a small lock icon at the bottom of your browser display, indicating that a secure connection has been established to our server.

Salesforce.com provides each user in your organization with a unique username and password that must be entered each time a user logs in. Salesforce.com issues a session "cookie" only to record encrypted authentication information for the duration of a specific session. The session "cookie" does not include either the username or password of the user. Salesforce.com does not use "cookies" to store other confidential user and session information, but instead implements more advanced security methods based on dynamic data and encoded session IDs.

In addition, salesforce.com is hosted in a secure server environment that uses a firewall and other advanced technology to prevent interference or access from outside intruders. Customer Data is stored on a primary database server with multiple active clusters for higher availability. Customer Data is stored on highly redundant carrier-class disk storage and multiple data paths to ensure reliability and performance. All Customer Data submitted to the Covered Services, up to the last committed transaction, is automatically replicated on a near real-time basis to the secondary site and backed up to localized data stores. Backups are verified for integrity and stored in the same data centers as their instance.

Your Salesforce org can schedule or generate backup files of your data on a weekly or monthly basis depending on your edition. You can export all your org’s data into a set of comma-separated values (CSV) files.  For further details, please see also: https://help.salesforce.com/articleView?id=admin_exportdata.htm&type=5.

Salesforce.com is also committed to keeping your sales data private and secure. To this end, we have expressly stated how we will handle your private data. For a greater understanding of the legal obligations salesforce.com adheres to regarding data privacy, please refer to the Privacy Statement, as well as the Terms of Use agreement.

As outlined in the Privacy Statement, salesforce.com does not review, share, distribute, print, or reference your data except as provided in the salesforce.com Terms of Use, or as may be required by law. For exact information, please refer to the Privacy Statement, as well as the Terms of Use agreement. Both items can be viewed by clicking the relevant link below the copyright at the bottom of any salesforce.com page.