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Images sent by HTML emails blocked with a red X displayed

Fecha de publicación: Oct 13, 2022
Descripción

To protect your privacy from junk email senders, Microsoft Office Outlook is configured by default to block image downloads from the internet. A blocked image appears as a red X placeholder. Also, you receive the following info bar message that indicates that the HTML content has been blocked:
 

"Click here to download pictures. To help protect your privacy, Outlook prevented automatic download of some pictures in this message."

Solución


You can turn off the Don't download pictures or other content automatically in HTML email option. When you turn off this option, no content from the Internet in HTML email messages is blocked. When this option is off, the download behavior of Outlook 2003 is like the inline content download behavior of earlier versions of Microsoft Outlook.
 

To turn off the Don't download pictures or other content automatically in HTML email option, follow these steps:

1. Start Outlook.
2. On the Tools menu, click Options.
3. Click the Security tab, and then click Change Automatic Download Settings.
4. In the Automatic Picture Download Settings dialog box, click to clear the Don't download pictures or other content automatically in HTML email check box.
5. Click OK two times.


For Microsoft Outlook 2010, 2013, and 2016:

1. Click the File tab.
2. Click Options.
3. Click Trust Center.
4. Under Microsoft Outlook Trust Center, click Trust Center Settings | Automatic Download
5. Clear the Don't download pictures automatically in HTML email messages or RSS items check box.


For additional information, refer to 'Block or unblock automatic picture downloads in email messages' on the Microsoft Support site.

Número del artículo de conocimiento

000385235

 
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