Unable to Select a Record Type in Salesforce Data Import Wizard

This article explains why the option to select a record type does not appear in the Salesforce Data Import Wizard, and how to make it appear by assigning record types to your profile.

Why You Can't Select a Record Type in the Data Import Wizard

The option to select a record type in the Data Import Wizard does not appear if any of the following are true:

• Your organization either has not created any record types or has only created one record type for the given object.
• Your profile has either been assigned the --Master-- record type or has only been assigned one record type for the given object.

How to Assign Record Types to a Profile for the Data Import Wizard

If your organization has set up record types, make sure the profile associated with your User has the correct record types assigned.

1. Navigate to Setup and type Profiles into the Quick Find box. Click Profiles.
2. Select the appropriate profile in question.
3. Go to Record Type Settings.
4. Look for the object where the import is being run.
5. Assign at least two record types.
6. Click Save.

Once more than one record type is assigned to your profile, you can select a record type at the "What do you want to do?" step of the Data Import Wizard.

Import Records with Different Record Types in the Data Import Wizard

You can only import records with one record type per import. If your CSV file contains records associated with different record types, modify the file to separate it into a separate CSV file per record type, and be sure to select the appropriate record type during import.