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Unable to select record type in Data Import Wizard

Publiceringsdatum: Apr 3, 2026
Beskrivning

When you import records with the Data Import Wizard, you may notice that you are unable to map the Record Type field even though you have the appropriate access on the field. This issue occurs for administrators as well as end users.

Lösning

The option to select a record type in the Data Import Wizard will not appear if any of the following are true: 

  • Your organization either has not created any record types or has only created one record type for the given object.
  • Your profile has either been assigned the --Master-- record type or has only been assigned one record type for the given object


If your organization has set up record types, make sure the profile associated with your User has the correct record types assigned

1. Navigate to Setup and type Profiles into the Quick Find box. Click Profiles. 
2. Select the appropriate profile in question.
3. Go to Record Type Settings.
4. Look for the object where the import is being run.
5. Assign at least two record type.
6. Save


Once more than one record type is assigned to your profile, you will be able to select a record type at the 'What do you want to do?' step of the Data Import Wizard. 


Note:   You can only import records with one record type per import. If your CSV file contains records associated with different record types, modify the file to separate it into a separate CSV file per record type, and be sure to select the appropriate record type during import. 


See also:
Assign Record Types and Page Layouts in the Enhanced Profile User Interface

Knowledge-artikelnummer

000385240

 
Laddar
Salesforce Help | Article