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How to Delete Chatter Posts in Salesforce and Manage Deletion Permissions

게시 일자: Jun 30, 2026
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In Salesforce Chatter, posts are stored permanently unless deleted by an authorized user. This article explains who has permission to delete Chatter posts in Salesforce, how Chatter Moderators can manage posts, and the limitations of preventing post deletion using standard Salesforce functionality.

Who Can Delete Chatter Posts in Salesforce

The following users have permission to delete Chatter posts:

  • Users who own the post, posts on their own Chatter profile/wall, or posts on records they have read access to.
  • Users whose assigned profile has the Moderate Chatter permission.
  • Administrators with the Manage Chatter Messages and Direct Messages profile permission (can view and delete all users' messages, for example for compliance purposes).
  • Users with the Modify All Data system permission or Modify All object permission for the post's parent object.
  • Users with the Can Approve Feed Post and Comment profile permission.
  • Users with the Close Conversation Threads profile permission.

To delete a post, click the drop-down button next to the post and select Delete.

솔루션

Salesforce Chatter Moderators are users with elevated privileges beyond standard Chatter user access. Moderator privileges are available in Group, Professional, Enterprise, Unlimited, Contact Manager, and Developer Editions.

What a Chatter Moderator Can Do

A Chatter Moderator is a Chatter user with the following additional privileges:

  • Activate or deactivate Chatter Free Users.
  • Assign or remove the Chatter Moderator role from Chatter Free Users.
  • Delete posts and comments that they can see.

How to Assign Chatter Moderator Privileges

As a Salesforce administrator, you can assign Moderator privileges to Chatter Free Users and remove them if needed. See Assign Moderator Privileges to Chatter Free Users for steps.

Limitation: Preventing Post Deletion

It is not possible within standard Salesforce functionality to completely prevent users from deleting their own Chatter posts. For organizations that require this restriction, consider using a third-party AppExchange app.

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