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Enable Salesforce Divisions to Improve Search Performance for Large Organizations

Julkaisupäivä: Apr 22, 2026
Kuvaus

This article explains how to request the enablement of Divisions within your Salesforce organization. Divisions make searches, reports, and list views more meaningful to users in very large organizations by segmenting data into logical sections. For example, if your searches are taking a long time or timing out, and your users only need to see a subset of your data, then using Divisions can help improve performance. Please review our Divisions Overview for more information on this feature.

Available Editions

Professional, Enterprise, Unlimited, Performance, and Developer Editions

Divisions is beneficial for: 

  • Organizations with extremely large amounts of data (greater than 1 million records in a single object).
  • Organizations that are effectively multiple companies all sharing one org, but operating quite separately.
  • Organizations that find their search results cluttered by data that is related to some other division that they never deal with.
  • Organizations that have relatively equal amounts of data in each proposed division.

Notes on Sharing

Divisions is not a good fit for any organization that shares large amounts of their data across divisions. Because a Division is set at the Account level and inherited by all child records, you cannot have different Divisions selling to the same Account and mark the related Opportunities with different Division names.

Ratkaisu

To enable Divisions in your Salesforce organization, please review the requirements below before submitting an activation request with Salesforce Support.

Requirements

Your organization must meet both of the following criteria to be eligible for Divisions activation:

  • You have greater than 1 million records in a single object and more than 35 licenses.
  • You have large amounts of data and would like to improve search and analytics performance.

Important: Once the Divisions feature is activated, it cannot be deactivated. We strongly encourage testing this feature in a sandbox, Developer Edition environment, or free trial org before requesting activation in production 

Requesting Activation

If your organization meets the requirements above, have a Salesforce System Administrator submit an activation request with Support and include answers to the following questions:
  1. Do you have greater than 1 million records in a single object and more than 35 licenses?
  2. Do you understand that once the Divisions feature is activated, it cannot be deactivated? (We encourage testing this feature in a sandbox, Developer Edition environment, or free trial org first.)
  3. Business Case: Why do you need this feature activated?

Notes

  • The turnaround time for this activation request could take a couple of business days, as our Support Engineers need to review the technical specifications in your org before activating this feature.
  • While we encourage this to be tested in sandbox first, the corresponding production organization must qualify for Divisions activation for us to proceed with enabling it in a related sandbox.

Alternatives to Divisions

If your organization does not meet the requirements, or if you are looking for a solution to segregate data within Salesforce, the following alternatives may be a better fit:

Implementing record types, sharing rules, picklists, Territory Management, or similar features will generally be a better alternative. For example, you can create a new picklist field called "Divisions" with the desired values (e.g., East, West, Midwest, Southwest) and populate it for each Account. You can then use this field in criteria-based sharing rules, within list views, and for reporting purposes to hide, reveal, and analyze data for specific subsets of users.
Knowledge-artikkelin numero

000385806

 
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Salesforce Help | Article