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Unable to Create Custom Long Text Area and Rich Text Area Fields for Salesforce Activities

Publiceringsdatum: Dec 26, 2023
Beskrivning

When you create custom fields for the Activities object in Salesforce, the Long Text Area (LTA) and Rich Text Area (RTA) field types are not available as options.

Lösning

This is expected functionality in Salesforce. Long Text Area and Rich Text Area field types cannot be created for Tasks and Events

An alternative workaround is to create additional Text Area fields on the Activities object. Text Area fields allow you to store a greater amount of text data in Tasks and Events, and are available as a custom field type for Activities.

To create a Text Area field on Activities:

  1. Navigate to Setup > Object Manager > Activity.
  2. Select Fields & Relationships > New.
  3. Choose Text Area as the field type and complete the field wizard.
  4. Save and deploy the field.



Here are some Ideas on the Idea Exchange for this functionality:

Knowledge-artikelnummer

000385982

 
Laddar
Salesforce Help | Article