Enable and Set Up Salesforce App Launcher for SSO Applications

Here is how to enable App Launcher in your Org:

Step 1: Submit a case to enable 'Enable Salesforce Identity' Org perm on the Org. Note that this step applies only to existing orgs. For new org sign-ups, this step is not needed.


Step 2: Admin needs to enable 'Use Identity Features' perm on the custom profiles or create a separate permission set with this permission enabled, and assign it to the users. For reference, this is how the 'Use Identify Features' permission is applied in Standard profiles:

• System Administrator profile - Enabled by default even though the checkbox is unchecked.
• Identity User profile - Enabled by default (if Identity licenses were provisioned into the org).
• Rest of the standard profiles - Cannot be enabled. Clone them to create custom profiles, and enable 'Use Identity Features' permission. Or, use permission set instead.

Step 3: An admin needs to make the AppLauncher app visible from the profile or permission set by selecting the 'Visible' option in Custom App Settings.

Note that for Force.com - App Subscription (and any platform's legacy license) users only, this step will fail as standard apps aren’t allowed for this license. Follow these steps to provide access to AppLauncher for users with this profile:

1. Go to Setup | Create | Apps, and create an App by selecting 'App Launcher' tab.
2. Assign it to the Force.com - App Subscription cloned profile where 'Use Identity Feature' permission is enabled per Step 2.