Enable and Set Up Salesforce App Launcher for SSO Applications

Step 1: Enable Salesforce Identity

Submit a case to Salesforce Support to enable the "Enable Salesforce Identity" org permission. Note: This step is only required for existing orgs. For new org sign-ups, this step is not needed.

Step 2: Enable the 'Use Identity Features' Permission

An admin must enable the "Use Identity Features" permission on custom profiles or create a Permission Set with this permission enabled and assign it to the relevant users.
Behavior by standard profile:

• System Administrator profile – "Use Identity Features" is enabled by default, even though the checkbox appears unchecked.
• Identity User profile – Enabled by default if Identity licenses have been provisioned into the org.
• All other standard profiles – Cannot be enabled directly. Clone the profile to create a custom profile and enable the permission, or use a Permission Set instead.

Step 3: Make App Launcher Visible in Profile or Permission Set

An admin must make the AppLauncher app visible by selecting the Visible option in Custom App Settings on the relevant profile or permission set.

License Considerations for Force.com – App Subscription Users

For users with the Force.com – App Subscription license (and any platform legacy license), the standard app visibility step above will fail because standard apps are not permitted for this license type. To provide access to App Launcher for these users:

1. Go to Setup | Create | Apps and create a new App that includes the App Launcher tab.
2. Assign the new app to the Force.com – App Subscription cloned profile where the "Use Identity Feature" permission is enabled.