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Record Type Values Display in Non-Alphabetical Order in Salesforce Report Builder Filters

Fecha de publicación: Jun 24, 2026
Descripción

In Salesforce Reports (Report Builder), when the Record Type field is added as a filter criterion, the record type values appear in the order they were created — not in alphabetical order. This is expected behavior in Salesforce.
This article explains why this occurs and provides a workaround for customers who require alphabetically ordered record type values in report filters.

Solución

Expected Behavior

When creating or editing records in Salesforce, record type values are sorted alphabetically. However, when the Record Type field is used as a filter criterion in Report Builder, the values display in the order they were originally created. This is by design.

Workaround: Reorder Record Types Alphabetically

If alphabetical ordering of record type values in report filters is required, the only available option is to delete the existing record types and recreate them in the desired alphabetical order.
Note: Deleting and recreating record types may have downstream impacts on page layouts, profiles, and record assignments. Review all dependencies before proceeding.

Recursos adicionales
Número del artículo de conocimiento

000386085

 
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Salesforce Help | Article