Emails are not delivered to the intended recipients when sent through Salesforce and when Email Relay is employed.
Bounce-back emails after a retry are received and an email log will show the following delivery status:
Error: 421 4.4.0 [internal] no MXs for this domain could be reached at this time.
This error occurs in a few different situations, and some of the key considerations are:
To check Email Relay settings in Salesforce to verify the host/MX record and ports, navigate to Setup and search for Email Relay. Correlate these settings with the Firewall, Filters, Routing, and ACLs on your local LAN.
000386132

We use three kinds of cookies on our websites: required, functional, and advertising. You can choose whether functional and advertising cookies apply. Click on the different cookie categories to find out more about each category and to change the default settings.
Privacy Statement
Required cookies are necessary for basic website functionality. Some examples include: session cookies needed to transmit the website, authentication cookies, and security cookies.
Functional cookies enhance functions, performance, and services on the website. Some examples include: cookies used to analyze site traffic, cookies used for market research, and cookies used to display advertising that is not directed to a particular individual.
Advertising cookies track activity across websites in order to understand a viewer’s interests, and direct them specific marketing. Some examples include: cookies used for remarketing, or interest-based advertising.