Show or Hide the 'Salesforce for Outlook' Side Panel​

In Outlook 2013 and 2016
For SFO version 3.2 and later, the Show/Hide button for the Salesforce Side Panel is enabled by default. If you are using an older version of SFO, follow these steps to manually add the Show/Hide button to your Outlook ribbon.
These steps must be completed after Salesforce for Outlook is installed and the Side Panel is confirmed to load without errors.

1. In Outlook 2013, open the Home tab. You can use any ribbon tab, but the Home tab is recommended.
2. Right-click on a blank area of the toolbar on the Home tab (an area with no buttons) and select Customize the Ribbon.
3. In the Outlook Options window, under Choose commands from, select All Commands from the dropdown.
4. In the right column under Main Tabs, click on Home (Mail) and then click New Group to create a custom group under that tab.
5. The new group appears as New Group (Custom). Click Rename, type a name for the group, and click OK.
6. In the left column, scroll down to find the Show/Hide command. Click Add to move it to your new group, then click OK.

Note: If you see two Show/Hide commands, you can select either one. If the Show/Hide command does not appear, close Outlook, restart your computer, or reinstall Salesforce for Outlook.

To undo any changes, select the tab you modified on the Outlook Options screen, click Reset, and then select Reset only selected Ribbon tab.

In Outlook 2010
The Show/Hide option for the Salesforce Side Panel appears automatically after the user is assigned to an Outlook Configuration that has the Side Panel enabled and has installed Salesforce for Outlook.

1. Go to the View tab or the Add-Ins tab.
2. Locate the Salesforce Side Panel section and select Show/Hide.

Note: Hiding the Side Panel also removes it from the email compose window. A Windows Registry string value SidePanelShow is created under HKEY_CURRENT_USER\Software\Microsoft\Office\Outlook\Addins\AddinSidePanel.AddinModule. A value of True shows the panel; a value of False hides it.