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Salesforce Report Returns No Results for Specific Fields or Columns

Fecha de publicación: Aug 18, 2026
Descripción

In Salesforce, when a report returns records with blank field values, a common cause is that Field Accessibility is set to "Hidden" for the field that is missing values.

Field Accessibility being set to "Hidden" results in the field not displaying on record pages, meaning that the field may not have had a value previously entered.

Solución

This article explains how to correct Field Accessibility in Salesforce so a hidden field's information can appear correctly in your reports.

Steps to Resolve

  1. Update the Field Accessibility preferences for the missing field (change it from "Hidden").
  2. Add the missing field to the Page Layout for the field's object.
  3. Once the field is added to the object's Page Layout, edit the field to enter its value. The newly added information will appear when you refresh the report.
Número del artículo de conocimiento

000386280

 
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Salesforce Help | Article