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Salesforce Report Returns No Results for Specific Fields or Columns

Date de publication: May 5, 2026
Description

When a report returns records with blank field values, a common cause is that Field Accessibility is set to "Hidden" for the field that is missing values.

The Field Accessibility results in the field not displaying on record pages, meaning that the field may not have had a value previously entered.

Résolution

Here's how to correct the Field Accessibility so that the field's information can appear in your reports:
 

Step 1: Update the Field Accessibility preferences for the missing field (change from "Hidden")
Step 2: Add the missing field to the Page Layout for the field's Object.
Step 3: Once the field is added to the Object's Page Layout, edit the field to change its value. The newly added information will appear when you refresh the report.

Numéro d’article de la base de connaissances

000386280

 
Chargement
Salesforce Help | Article