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Save Hierarchy Level is Unavailable in a Salesforce Report

Date de publication: Feb 11, 2025
Description

In Salesforce Reports, when using a Custom Report Type (CRT), the "Save Hierarchy Level" option is set to a default value and cannot be modified. This option is only configurable when using Standard Report Types. Administrators and report builders using Custom Report Types may notice this filter option is grayed out or unavailable in the report builder.

Résolution

Why Save Hierarchy Level is Unavailable on Custom Report Types

The Hierarchy Level filter can only be set when using Standard Report Types. The system is designed this way to avoid an overlap of information that should not be displayed to other roles based on the security level of the Child Objects from the Custom Report Type's object relationships.

The "Save Hierarchy Level" feature is not available on every standard report. See Filter Report Data by Role Hierarchy to view the report types where this filter option is available.

Numéro d’article de la base de connaissances

000386344

 
Chargement
Salesforce Help | Article