This error message appears when clicking the 'Edit' link next to a page layout. If the occurrence seems sudden, is reproducible, and there have been no recent changes made to the environment, it's worth reviewing the troubleshooting steps below.
Issues with the browser can cause web pages to perform abnormally when the cache and cookies are due for a refresh.
1.
In Salesforce Classic: Go to Setup | Customize | User Interface.
In Lightning Experience: Click the Gear icon then go to Setup | User Interface | User Interface
2. Deselect Enable Enhanced Page Layout Editor
3. Save
4. Edit the affected page layout.
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