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Use SenderType Parameter to Create Email Alerts in a Salesforce Flow

Veröffentlichungsdatum: Feb 26, 2025
Beschreibung

Workflow email alerts are configured in Salesforce where they already have a set email template, list of recipients, and sender type. With the Send Email element, you need to provide the subject, body, list of recipients, and sender type for the email. 

Steps to reproduce:
 

  • From Setup, click Create | Workflow & Approvals | Flows, and open a new or existing Flow
  • In the Palette, find the email element that you want to call
1. To call a workflow email alert, click and select Email Alerts. Optionally, type three or more letters to search for a specific email alert
2. To customize an email in the flow, type Send next to
  • Drag the email element that you want onto the canvas, and fill in the general settings and input parameters
Lösung

Sender Type is the email used as the sender's From and Reply-To addresses. The following values are valid:

  • CurrentUser —the email address of the person updating the record. This is the default setting.
  • DefaultWorkflowUser —the email address of the default workflow user.
  • OrgWideEmailAddress —a verified global email address for your organization, such as support@company.com

Note: If you would like to use OrgWideEmailAddress, create an email alert using the organization-wide address as described in the Email Alert Actions in  Salesforce Help.  Then, in Flow Designer, you can add the email alert to your Flow.

Nummer des Knowledge-Artikels

000386364

 
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Salesforce Help | Article