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Email-Based Identity Verification option is missing from Custom Profiles

Date de publication: Aug 26, 2024
Description
Learn why Email-Based Identity Verification may be missing from Custom Profiles, under General User Permission.
Résolution

When an Enable the SMS method of identity verification option is disabled, the 5-digit verification code will be sent via email by default each time a user tries to log in from an unauthenticated IP address.
 
How to verify the SMS method: 

If Enable the SMS method of identity verification is disabled,
 

  • Salesforce Classic UI: Setup | Security Controls | Session Settings
  • New Lighting UI: Click on top-right Gear | Setup Home | Security | Session Settings
 
the "Email-Based Identity Confirmation" will be missing from the System Permissions profile level.
  • Salesforce Classic UI:
1. Go to Setup | Manage Users | Profiles
2. Click on the Custom Profile
3. Click Edit
4. From General User Permission section, the Email-Based Identity Verification option will be missing.
 
  • New Lighting UI:

1. Click on top right Gear | Setup Home | Users | Profiles
2. Click Edit
3. From General User Permission section, the Email-Based Identity Verification option will be missing.

 
Related article:
Methods for Verifying Your Identity
SMS method of Identity Verification

Numéro d’article de la base de connaissances

000386368

 
Chargement
Salesforce Help | Article