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Enable Case Feed Actions and Feed Items unavailable in Support Settings

Julkaisupäivä: Jun 1, 2026
Kuvaus
The "Enable Case Feed Actions and Feed Items" option is missing from Support Settings.
Ratkaisu


Make sure that "Enable Feed Tracking" is enabled first on the Case object.

Here is the click path:
 

In Salesforce Classic
Setup | Customize | Chatter | Feed Tracking | Case
 
In Lightning Experience
Gear icon | Setup | Feature Settings | Chatter | Feed Tracking | Case



Lisäresurssit

See also
Feed Tracking

Knowledge-artikkelin numero

000386386

 
Ladataan
Salesforce Help | Article