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Create Custom Contact Field Mapping for the Outlook Middle Name Field in Salesforce for Outlook

Publiseringsdato: May 2, 2026
Beskrivelse

By default, Salesforce for Outlook does not include a field mapping for the Microsoft Outlook Middle Name field on Contact records. However, a Salesforce System Administrator can create a custom field mapping to sync this Outlook field with a custom field on the Salesforce Contact object using the Outlook Configuration settings in Setup.


This article walks through the steps to create that custom Contact field mapping.


Important Note: Salesforce for Outlook has reached end-of-life and has been replaced by Outlook Integration. If you are on a newer Salesforce org, refer to the Outlook Integration documentation for current field mapping guidance.

Løsning

Prerequisites

  • You must have System Administrator permissions in Salesforce.
  • Salesforce for Outlook must be installed and an Outlook Configuration must already exist.
  • A custom field must already be created on the Contact object in Salesforce to receive the Outlook Middle Name value (if not using an existing field).
  • You may need assistance from your internal IT team or a Microsoft Outlook reference to confirm the exact Outlook database field name (e.g., MiddleName).

Steps to Create a Custom Contact Field Mapping

  1. Navigate to your Outlook Configuration in Salesforce Setup:
    1. In Salesforce Classic: Setup | Desktop Administration | Outlook Configurations | (select configuration name)
    2. In Salesforce Lightning Experience: Setup | Administration Setup | Email | Outlook Configurations | (select configuration name)
  2. Edit the Configuration and select Edit Field Mappings under the Contacts section.
  3. Under the Salesforce Field column, click the Select a Value dropdown and choose the custom field name you created to store the middle name.
  4. Under the Outlook Field column, click the Select a Value dropdown and choose the Custom Field option.
  5. In the Custom Outlook Field Name text box that appears, enter the exact Outlook field name (for example, MiddleName).
  6. Save the configuration.

Note

To determine the exact Outlook database field name, assistance from your internal or local IT team may be necessary. Microsoft Outlook uses internal field names that may differ from the display labels shown in the Outlook UI.

Knowledge-artikkelnummer

000386414

 
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Salesforce Help | Article