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Developer Console menus are unresponsive

Fecha de publicación: Jun 19, 2026
Descripción

The Salesforce Developer Console menus may become non-functional when the Developer Console workspace is in a bad state. This issue commonly occurs after repeated sessions or after the workspace accumulates stale data. Resetting the workspace restores full functionality to all Developer Console menus. Two resolution approaches are available: a quick browser-based reload, or a more thorough workspace deletion using Workbench.

Solución
 

Fix 1: Reload Developer Console in Chrome

Use this approach for a quick reset when the menus are unresponsive.

  1. Log in to Salesforce and open the Developer Console using the Google Chrome browser.
  2. Open Chrome Developer Tools (press F12 or Ctrl+Shift+I) and select the Network tab.
  3. Reload the Developer Console page. The workspace refreshes and the menus become responsive.

Fix 2: Delete the IDEWorkspace Record via Workbench

Use this approach for a thorough reset that also removes workspace slowness. The IDEWorkspace record stores the state of your Developer Console session. Deleting it creates a fresh workspace.

  1. Log in to Workbench and navigate to REST Explorer.
  2. Run the following query to retrieve your IDEWorkspace record ID: /services/data/v31.0/tooling/query/?q=SELECT id, name from IDEWorkspace — the IDEWorkspace ID begins with 1de.
  3. Run a GET operation using the retrieved ID: /services/data/v29.0/tooling/sobjects/IDEWorkspace/{your_IDEWorkspace_ID}
  4. Review the returned workspace content to confirm it is yours.
  5. Run a DELETE operation on the same IDEWorkspace record ID.
  6. Re-open the Developer Console from the Salesforce app launcher.
  7. The Developer Console opens with a new clean workspace. All menus are fully responsive and any previous slowness is resolved.

Note: Deleting the IDEWorkspace record does not affect your Apex code, triggers, or any other org metadata. It only resets the console's internal workspace state.

Número del artículo de conocimiento

000386416

 
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Salesforce Help | Article