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Activity related lists missing if View is overridden with Visualforce page

Fecha de publicación: Jun 26, 2023
Descripción
If we use a Visualforce page that includes an <apex:detail/> component to override a custom object's "View", and if  the "Open Activities" and "Activity History" related lists are missing for users within a certain profiles; even though the layout assigned to that profile does contain these related lists.

It's worth noting that if the "View" is not overridden with a Visualforce page (i.e. the standard detail page is used), these related lists are displayed as expected.

 
Solución
Make sure the RelatedTo field on Tasks and Events is visible for the affected profile.

In Classic UI, Setup, under Activities | Task Fields | Click on "Related To" field link | Set Field-Level Security | Edit the setting for the profile. 

In LEX UI, Setup | Object Manager | Look up Task Object | Fields and Relationships | Click on "Related To" field link | Set Field-Level Security | Edit the setting for the profile. 
Número del artículo de conocimiento

000386433

 
Cargando
Salesforce Help | Article