Standard or custom objects not visible in Salesforce for Android and iOS menu

If the object's tab is also not visible at a full site desktop browser

• User Access on the Profile & Permission Sets:
  • Object access includes Read
  • Tab is Default On or Default Off
• For custom objects, turn on 'Allow Search' for the object

If the tab is visible at in a full site desktop browser but not in the Salesforce mobile menu

• Check if that type of tab is supported, at Data Available in the Salesforce Mobile App
• If it's supported, check which App (collection of tabs) is currently viewed by tapping Menu | App Launcher
  • If 'Mobile Only' is viewed:
    • Note: 'Mobile Only' menu section is not available in desktop
    • In Setup, check that 'Smart Search Items' is included in Salesforce Navigation, using these instructions: Customize the Mobile Only Default Navigation Menu in the Salesforce Mobile App 
    • Users may see a 'More' option on the menu's 'Recent' section. Tap 'More' to see a full list of objects the user has access to in Salesforce.
  • If a Lightning App is viewed:
    • Please see Customize a Lightning App Navigation Menu in the Salesforce Mobile App

Option to pin objects

• If users want certain object tabs to always show near the top the Smart Search Items in the Mobile Menu, they can pin the object using these steps:

1. In a full site desktop browser on Classic UI, enter a global search
2. Find the desired object on the left sidebar of search results
3. (Users may need to click 'Search All' to view all objects)
4. Hover the mouse over the object & click the pin icon

• Note: Pinning sets the order of object tabs in that user's view to:
  • Top mobile menu's Recent section
  • Left side of mobile search object carousel
  • Top of full site Classic UI search results

See also