Salesforce Inactive Sandboxes Are Subject to Deletion After 180 Days of Inactivity

Overview

Salesforce performs routine clean-ups of inactive Sandbox environments to better utilize capacity and support growth. Any Salesforce Sandbox that has not been accessed for 180 days or longer is subject to deletion.

Note: This change does NOT terminate or alter any Sandbox subscriptions. If a Sandbox is deleted due to inactivity, the subscription remains in effect and the customer can create new Sandboxes as usual.

Why Does Salesforce Delete Inactive Sandboxes?

Salesforce performs routine clean-ups of inactive Sandboxes to better utilize capacity and support growth across all customers.

What Action Do I Need to Take?

To keep your Sandbox active, log in to the Sandbox at least once every 179 days. If you do not log in for 180 days, the Sandbox may be deleted.

How Will I Be Notified?

A notification is emailed to Salesforce administrators if they have a Sandbox that has not been logged in to for 90 days or longer. The email identifies:

• The Sandbox name
• When it was last logged in to
• The time remaining before the Sandbox is subject to deletion (typically 90 days from when the first notification was sent)

System administrators receive separate notifications for each inactive Sandbox. Automated notifications are sent 90, 60, and 30 days before a Sandbox becomes subject to deletion.