Cost of limit increases or feature activations

This article explains how to determine whether a feature activation or limit increase involves an additional cost, and who to contact depending on the request type.

Which Features Are Paid and Which Are Included with Your Salesforce Edition

1. You can find information about cost by searching Help & Training.
   • Check the beginning of the article for details on if it's paid or whether it's available for your Edition.
   • For example, you can find what edition you need to use Person Accounts or see who to contact to pay for Salesforce Knowledge.
   • Some features and add-ons are available for self-service purchase on Your Account. More details can be found at Salesforce Checkout and Self Service to manage your Account and buy online. These may or may not have an additional cost associated with them.
2. If you don't find the information you need in the article, contact your Account Executive to discuss pricing of features and limit increases. Some features are provisioned by the Account Team and may or may not have an associated cost.
3. If the feature or limit requires a request to Salesforce Technical Support, check with your Account Executive about cost when you log your case.
   • Most requests that are handled by Salesforce Support are available at no additional cost.
   • Salesforce Technical Support will not be aware of the cost or the contract process to follow when purchasing additional services for your Salesforce organization.