When attempting to open the Salesforce Developer Console, users may receive the error: "Destination URL not reset. The URL returned from login must be set in the SforceService." This error typically occurs in Salesforce orgs that use a custom My Domain and indicates that the My Domain URL configuration needs to be refreshed. The same error can also occur when using the Salesforce Apex Data Loader.
Follow these steps to resolve the error when it occurs in the Salesforce Developer Console:
If you are experiencing this error with the Salesforce Apex Data Loader rather than the Developer Console, refer to the dedicated Data Loader article in the Additional Resources section below.
If the above steps do not resolve the issue, contact Salesforce Support. Support contact information is available in the Additional Resources section.
000386598

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