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Salesforce Mass Delete Report Tool Fails to Delete Report With No Error Message

Julkaisupäivä: Jul 7, 2025
Kuvaus

When you attempt to delete reports with the Mass Delete Reports tool, users may notice that the page loads to indicate a successful deletion but the report is still listed.

Steps to reproduce the error:

  1. Navigate to Setup and type Mass Delete Records into the Quick Find box
  2. After clicking Mass Delete Records, select Mass Delete Reports
  3. Enter the filter criteria and click Search
  4. Select the Report to be deleted
  5. Click Delete

The page loads as though the deletion occurred, but the report is still listed.

Note: The Mass Delete Report tool cannot be used to delete personal reports of other users, reports used in dashboards, or reporting snapshots.

Ratkaisu

This issue occurs if a Dashboard in the org contains a component that depends on the report. The report needs to be disassociated from the Dashboard before it can be deleted.
 

For more information, see: Delete a report associated to dashboard component.

Knowledge-artikkelin numero

000386635

 
Ladataan
Salesforce Help | Article