Salesforce CRM dashboard refresh times can vary based on platform resource availability. Since Salesforce runs on a multi-tenant architecture, dashboard refresh requests are queued and processed as resources become available. Refreshes often complete faster during off-peak hours. Factors such as the complexity of underlying reports, component caching, and instance health can all affect how quickly a dashboard loads or refreshes.
The following are key factors that may affect Salesforce dashboard performance and steps to address each.
Dashboard performance depends primarily on the performance of its source reports. If a dashboard is refreshing slowly, review each underlying report individually to identify slow-running ones. For detailed guidance, see Improving Report Performance.
Performance issues on a specific Salesforce instance can also affect dashboard refresh speed. Check for active incidents or degradations affecting your instance at Salesforce Status.
In Salesforce Classic, dashboard components can include Visualforce pages, which may introduce additional performance overhead. These components can be identified in the dashboard's edit page and display "Visualforce Page" as the chart type. Consider replacing them with standard chart components where possible.
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