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Image does not display in Outlook for Marketing Cloud HTML Paste Emails

Udgivelsesdato: Oct 13, 2022
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Learn why a red cross is showing instead of the image in your email in Outlook, even though you selected 'Show Image' in Outlook and the image is showing correctly in other email clients.
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If there's a space preceding the source URL for the image, Outlook does not display the image. Other email clients ignore the space and display the image even if the erroneous space is present. 

Example incorrect URL: 
<img src=" http://www.exacttarget.com/blog/wp-content/uploads/2014/10/salesforce-marketing-cloud4.png" />


To fix the image not displaying in Outlook, the space needs to be removed from the beginning of the image's source URL.

Example correct URL:  
<img src="http://www.exacttarget.com/blog/wp-content/uploads/2014/10/salesforce-marketing-cloud4.png" />
Vidensartikelnummer

000386747

 
Indlæser
Salesforce Help | Article