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Image does not display in Outlook for Marketing Cloud HTML Paste Emails

Дата публикации: Oct 13, 2022
Описание
Learn why a red cross is showing instead of the image in your email in Outlook, even though you selected 'Show Image' in Outlook and the image is showing correctly in other email clients.
Решение

If there's a space preceding the source URL for the image, Outlook does not display the image. Other email clients ignore the space and display the image even if the erroneous space is present. 

Example incorrect URL: 
<img src=" http://www.exacttarget.com/blog/wp-content/uploads/2014/10/salesforce-marketing-cloud4.png" />


To fix the image not displaying in Outlook, the space needs to be removed from the beginning of the image's source URL.

Example correct URL:  
<img src="http://www.exacttarget.com/blog/wp-content/uploads/2014/10/salesforce-marketing-cloud4.png" />
Номер статьи базы знаний

000386747

 
Загрузка
Salesforce Help | Article