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Feature Degradation | Agentforce Voice Read More

Use AMPScript to pull RSS feeds that contain apostrophes

Publish Date: Aug 24, 2023
Resolution

If an RSS feed contains an apostrophe, be sure to select 'Unicode - UTF- 8' as the language in the email message properties when using AMPScript to pull in the feed.

If you use ANSI encoding, the apostrophes will render incorrectly in the email if you have the default setting on the email (United States - US - ASCII).
 

Related Topics

Knowledge Article Number

000386792

 
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Salesforce Help | Article