Publish Button Missing on Knowledge Article Edit Page in Salesforce Classic

Configure Article Actions to Enable the Publish Button in Salesforce Classic

Follow these steps to assign the Publish Article Action to a Public Group, which will make the Publish button visible for users in that group:

1. Click Setup.
2. Under Builder, click Customize.
3. Click Knowledge.
4. Click Article Actions.
5. Click Edit.
6. On the Publish Article Action field, you may choose one of the following:

• • All — This reveals the Publish button for all Article Managers (users with Manage Articles permission) who have Create, Read, Edit, and Delete (CRED) permissions on the respective article types.
  • Specific Public Groups — Select specific groups to limit who can publish articles.

Note: This configuration applies to Salesforce Classic only. Article Types used in Classic have been replaced by Record Types in Lightning Knowledge.