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Salesforce Email Log File Sort Order Behavior

Julkaisupäivä: Jun 11, 2026
Kuvaus

This article explains the sort order behavior of the Salesforce Email Log File, which administrators use to audit and monitor email activity sent from the Salesforce platform.
Administrators can access Email Log Files at the following paths:

  • Salesforce Classic: Setup > Monitoring > Email Log Files
  • Lightning Experience: Setup > Environments > Logs > Email Log Files
Ratkaisu

Sort Order Behavior

The Salesforce Email Log File does not return records in exact chronological order. The system query that generates the log is processed in batches, and records are grouped closely by date and time but are not strictly sorted sequentially.
This is expected behavior — the Email Log File is not designed to be returned in exact chronological order.

Workaround

If you require the records in exact chronological order, download the Email Log File and sort the data externally. For example, you can open the CSV file in a spreadsheet application such as Microsoft Excel or Google Sheets and sort by the date/time column.

Knowledge-artikkelin numero

000386800

 
Ladataan
Salesforce Help | Article