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Phone field with extension number does not work in Salesforce

게시 일자: Oct 13, 2022
상세 설명

If you have the phone field with an extension in it you cannot use the CTI soft phone, Salesforce for iOS and Android, or Salesforce Classic, as it is not a valid phone number.
솔루션
To workaround this, you can create a custom number or text field for the phone extension. The only difference is, you would need to manually input the extension number after you make the call.
Knowledge 기사 번호

000386830

 
로드 중
Salesforce Help | Article