Loading

Error 'This extension depends on the package you are trying to uninstall'

Udgivelsesdato: Oct 13, 2022
Beskrivelse

When you attempt to uninstall a package in  your organization, you may receive an error message:

'This extension depends on the package you are trying to uninstall (Package Name)'

This error occurs when components that belong to the package are referenced by another installed package in your organization. 

 
Løsning


If there is a link to the (Package Name) in above error, click on that link to open it.

To delete the package:
 

In Salesforce Classic:

1.  Go to Setup | Create | Packages
2.  Click on the package referenced in the error
3.  Click on Delete
 

In Lightning Experience:

1. Click on Setup | Apps | Package Manager
2. Click on the package referenced in the error
3. Click on Delete
 

Note:

1. There are instances wherein this error occurs in sandbox and if the package pertained in the error is created in Production, the package needs to be deleted in Production first, then refresh the sandbox to remove the dependency, and then uninstall the package.
2. If there is no link to the package, or the package cannot be found in the org under Setup - Create - Packages; or Setup - Installed Packages, please log a case and provide details.


See also: 

 
Vidensartikelnummer

000386926

 
Indlæser
Salesforce Help | Article