If there is a link to the (Package Name) in above error, click on that link to open it.
To delete the package:
1. Go to Setup | Create | Packages
2. Click on the package referenced in the error
3. Click on Delete
1. Click on Setup | Apps | Package Manager
2. Click on the package referenced in the error
3. Click on Delete
Note:
1. There are instances wherein this error occurs in sandbox and if the package pertained in the error is created in Production, the package needs to be deleted in Production first, then refresh the sandbox to remove the dependency, and then uninstall the package.
2. If there is no link to the package, or the package cannot be found in the org under Setup - Create - Packages; or Setup - Installed Packages, please log a case and provide details.
See also:
000386926

We use three kinds of cookies on our websites: required, functional, and advertising. You can choose whether functional and advertising cookies apply. Click on the different cookie categories to find out more about each category and to change the default settings.
Privacy Statement
Required cookies are necessary for basic website functionality. Some examples include: session cookies needed to transmit the website, authentication cookies, and security cookies.
Functional cookies enhance functions, performance, and services on the website. Some examples include: cookies used to analyze site traffic, cookies used for market research, and cookies used to display advertising that is not directed to a particular individual.
Advertising cookies track activity across websites in order to understand a viewer’s interests, and direct them specific marketing. Some examples include: cookies used for remarketing, or interest-based advertising.