When you attempt to uninstall an app or package in Salesforce, you may receive one of the following errors:
These errors indicate that a component (such as a custom field) is still referenced by another element in your Salesforce org, for example a workflow rule or another package component. This article guides you through the available tools to locate and resolve those dependencies so you can complete the uninstall.
Example: An administrator tries to uninstall a managed package but receives this error because a custom field from the package is still referenced in a workflow rule's evaluation formula.
This article explains how to identify and remove the component dependencies that block an app or package uninstall in Salesforce.
When you see the error, Salesforce typically lists the specific component references with a direct link after the error message. Click those links to navigate directly to the conflicting component.
If no link appears after the error message and the component is a custom field, the field is likely referenced in a workflow rule (an automated process that triggers actions based on field changes).
For more details, see Managing Workflow Rules.
If you are still unable to locate the references, you can use one of the following developer tools to download your org's metadata (the configuration and customization data of your Salesforce org) and search for dependencies:
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