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Support for 'LinkedIn Sales Navigator for Salesforce'

Date de publication: Apr 30, 2026
Description

Troubleshooting and support for LinkedIn or other third party application or package functionality is not provided through Salesforce Support due to the custom nature and functionality of these applications.

Third party applications may require unique implementation and setup for which Salesforce does not have official resources, training, or materials.

For assistance with LinkedIn specifically, please reach out the application's designated team via: https://www.linkedin.com/help/sales-navigator/ask

Notes:

  • Not all LinkedIn related apps on the Appexchange are published by this provider. Please refer to the 'Support' section of the Appexchange listing where you found the app for the specific support details and app provider information. LinkedIn Sales Navigator for Salesforce
  • If the application's team investigates and if it's determined that they require Salesforce Support's assistance to resolve your issue, the partner will need to log a case on your behalf, via their own designated Partner Support channels, to engage Salesforce Support. 
Résolution

If you are unable to reach the LinkedIn application's team via the details above please refer to their application listing's 'Support' section for up to date contact and support information.

LinkedIn's support team can assist with authentication errors, data sync failures. If LinkedIn's team determines the issue originates within the Salesforce platform (such as a permission set or API configuration), they will escalate to Salesforce Support through partner channels on your behalf.

Numéro d’article de la base de connaissances

000387162

 
Chargement
Salesforce Help | Article