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Related List not showing in Experience Site

Veröffentlichungsdatum: Oct 13, 2022
Beschreibung

Within a Salesforce Org, related list are displayed on the object's record detail page

  • If there is a record on the related list this will show up in community
  • If there is NO record on the related list, it will not show up on the Community's page. There would be no message showing "No record to be shown"

 

Lösung

This is working as designed.

  • If there are records to show it will display in the related list
  • If there are actions the user can take (create a new record, for example) it will display


This is similar to scenario when any given user doesn't have access to the Fields in a related list, the related list won't display empty, but it would be removed from the layout completely.

Users would need to have the "Create" permission added on the their user's profile in order for the related list to "stay" on the page, regardless if the object has a related list record associated to it or not

This is applicable only to Experience Sites using the Salesforce Tabs + Visualforce template. Experience Builder Sites will display the related list regardless of whether the list contains a record or not. 

Nummer des Knowledge-Artikels

000387207

 
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