Increase the number of licenses in your Organization

Organizations may need to increase their license count when onboarding new employees, expanding to new teams or departments, or enabling additional users for seasonal projects. The process for requesting additional licenses differs between Salesforce Organizations and Partner Organizations.

Request Licenses in a Salesforce Organization:

First, review more about the different types of licenses. If you've reviewed all relevant documentation and would like to purchase additional licenses, access the Your Account app to purchase. You can also contact your Account Executive for help with purchasing. Support will not be able to assist you with this increase.

Request Licenses in a Partner Organization:

If you are part of a Partner Organization, a System Administrator must log a Case with Salesforce Partner Support to request additional licenses. Please include all important details such as the Organization ID and a business case for the request. Partner Support will review the Case and action it as needed.

Additional Information:

If you're looking to add more licenses to your Sandbox without refreshing, please review Match production and sandbox licenses without a sandbox refresh.

Feature Note:

This also applies to the 'Chatter External License' type.