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Information about Email Logs

Дата публикации: Jun 2, 2026
Описание

Email logs in Salesforce are CSV files that record details about all emails sent from or through a Salesforce org. Email log files are available for download from Setup and are useful for troubleshooting email delivery issues, identifying bounce-backs, and auditing email activity.
Email log files remain in the list in Setup until they are manually deleted by a user. They also count toward the org's overall file storage limits.

Решение

Storage Impact of Email Logs

Email log files contribute to the org's overall file storage limits To check file storage consumption:

  1. Go to Setup.
  2. In the Quick Find box, search for Storage Usage.
  3. Review the file storage section to see how much storage email logs and other files are consuming.

If storage is running low, consider deleting older email logs that are no longer needed.

How to Request an Email Log

To request a new email log file and understand the available filtering options, see the Salesforce here article: Monitor Emails Sent from Salesforce Using Email Logs.

Номер статьи базы знаний

000387333

 
Загрузка
Salesforce Help | Article